How To Supervise Staff In The Residential Program

A practical, down-to earth 2-day workshop - Contact Us For More Info »

In addition to the content of the one-day supervision workshop, this workshop “digs deeper” into the challenges of supervision.  You’ll learn how to get beneath the surface in employment interviews, the most effective recruitment strategies, and how to identify and avoid the most common hiring pitfalls.  You’ll discover how and when to use a variety of supervisory techniques and strategies in handling difficult staff.  Finally, you’ll explore your own supervisory style and sort out what’s working and what’s not!

In just two days, you will learn how to:

  • Stop the six most common games people play in supervision
  • Reduce staff turnover
  • Get your staff to live up to your expectations
  • See what the “experts” say about motivating your staff
  • Deal effectively with difficult staff
  • Get more out of your time
  • Use the ten keys to conducting an effective meeting
  • Make delegation really work for you
  • Use performance targets to motivate staff
  • Shape staff’s behavior through constructive discipline
  • Discipline incompetent staff
  • Know what and when to document
  • Identify and use five different styles of supervision
  • Use twelve supervisory techniques that really work
  • Identify and use five strategies for handling conflict
  • Know what questions you should never ask when interviewing job applicants
  • Know the five major “red flags” when interviewing
  • Understand your personal supervisory style – what’s working & what’s not

Workshop Schedule

Day 1
8:30 - 9:15 Registration
9:15 - 12:15 Program content
12:15 - 1:30 Lunch on your own (Not included in fee)
1:30 - 4:30
Program Content
4:30 Workshop Adjourns
   
Day 2
9:00 - 12:00 Program Content
12:00 - 1:15 Lunch on your own
1:15 - 4:30 Program Content
4:30 Workshop Adjourns

Who Should Attend?

Direct Service and Administrative Staff of:

  • Community Residences
  • Group Homes
  • Child Caring Agencies
  • Residential settings for persons with developmental disabilities
  • Mental Health Programs<
  • Treatment Programs
  • Supported Living Programs
  • Services for Seniors